GDPR Policy

Matthew Gillingham Golf Privacy Notice

This privacy notice explains the personal data we collect from and about you, either directly or indirectly, and how we use it. The notice also covers the choices you can make about the data we collect, and how you can control these choices. Please read this privacy notice carefully to understand when you may provide personal data to us and how we use personal data provided. By using Matthew Gillingham Golf services you agree to the use of your personal data as described in this privacy notice.
Matthew Gillingham Golf has a data protection regime in place to oversee the effective and secure processing of personal data.

HOW TO CONTACT US 

If you have any questions about the use of your personal data, please send us an email to privacy
Matthew Gillingham of Matthew Gillingham Golf, having its registered address at The Professional Shop, The Wilmslow Golf Club, Warford Lane, Mobberley, Knutsford, Cheshire, WA16 7AY, is a data controller for the personal data we collect through the products and services subject to this privacy notice.

SITUATIONS WHERE PERSONAL DATA MAY BE COLLECTED 

Matthew Gillingham Golf collects certain personal data in each of the following situations:

Website browsing

We collect information of IP addresses and information provided by cookies or similar technology. Furthermore, we may collect information of your name and e-mail address, if you choose to provide this information to us voluntarily to receive further information of our products and services.

If you visit/contact The Professional Shop in person or via our website, by telephone, e-mail, social media or other channels, we may collect information of your name and e-mail address.

Purchase of a product and/or service from Matthew Gillingham Golf at The Wilmslow Golf Club

Upon purchase of a product/service we collect information such as your name, e-mail address and phone number

When you become a member of The Wilmlsow Golf Club we collect information of your name, e-mail and username. Furthermore, we may collect information of your telephone number, gender, age, golf handicap, if you choose to voluntarily offer this information.

PURPOSE OF PROCESSING PERSONAL INFORMATION AND LEGAL BASIS FOR THE PROCESSING

The information we collect from you may be used in one or more of the following ways:

To provide you with detailed and comprehensive data points on your current and historic performance within golf, whether for golf and/or coaching purposes

To personalise your experience

To continuously improve the products and services we offer

To facilitate Matthew Gillingham Golf business operations and analysis in relation to development of new products and/or services in relation to golf coaching, membership recruitment & membership retention 

To improve our websites

To improve customer support & service (your information helps us to more effectively respond to your customer service requests and support needs)

To marketing and communication purposes

To process orders and transactions

For documentation purposes in case of disputes of product warranty

The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.
The processing can be necessary for our performance of a contract between you or your organization; and/or for us to pursue our legitimate interests except where such interests are overridden by the interests or fundamental rights and freedoms of you.

INFORMATION SHARING 

Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company outside The Wilmslow Golf Club or Matthew Gillingham Golf for any reason whatsoever, without your consent.

DETAILS OF TRANSFERS TO THIRD COUNTRY AND SAFEGUARDS 

Your personal data may be stored and processed on secure Microsoft cloud servers or other well-known cloud service providers located in the United States of America or in the European Union.

RETENTION PERIODS 

We will keep your information until the date falling 24 months after termination of your Professional Shop account at The Wilmslow Golf Club and, provided that limited information may be retained after such date, if required by applicable law.

YOUR RIGHTS 

You have certain rights under the applicable data protection laws, including the following rights under the EU General Data Protection Regulation:
The right to be informed via privacy notices such as this.
The right of access to any personal information we hold about you. To request a copy of this information you must make a subject access request in writing, either via a letter to Matthew Gillingham Golf, The Wilmlsow Golf Club, Warford Lane, Mobberley, Knutsford, Cheshire, WA16 7AY, attention: Privacy Officer, or via email to: matthew@wilmslowgolfclub.co.uk (to ensure that we can deal with your request you will need to include your current name and address, proof of identity e.g. a copy of your driving license or passport). We do not charge for making a subject access request.
The right of rectification, we must correct inaccurate or incomplete data within one month.
The right to erasure. You have the right to have your personal data erased and to prevent processing unless we have a legal obligation to process your personal information.
The right to restrict processing. You have the right to suppress processing. We can retain just enough information about you to ensure that the restriction is respected in future.
the right to withdraw your consent. You have the right at any time to withdraw any consent you may have provided for Matthew Gillingham Golf to process your personal data.
The right to data portability. We can provide you with your personal data in a structured, commonly used, machine readable form when asked.
The right to object to processing for directs marketing purposes

QUESTIONS AND COMPLAINTS 

If you have any questions or wish to make a complaint, comment or compliment about Matthew Gillingham Golf processing of your personal information, please forward it to e-mail: matthew@wilmslowgolfclub.co.uk

CHANGES 

If this privacy notice changes in any way, we will place an updated version hereof on this page. By regularly reviewing this page you will ensure that you are always aware of what information we collect, how we use it and under what circumstances, if any, we share it with others.